top of page
5d6937_98845dd05e1141ce937d5d331de9ab8e~mv2.avif
business.png
business.png

Transforming customer experience: Kinective Media & United Airlines' data collaboration with AWS

Learn how United Airlines leverages AWS to transform customer experience and data collaboration across its network.

#MakeYourMove

In today's competitive airline industry, delivering personalized customer experiences is essential for building loyalty and driving growth. United Airlines has taken a significant step forward by launching Kinective Media, a platform that revolutionizes customer engagement through advanced data collaboration and analytics.


In this video, you'll discover how United Airlines, in partnership with AWS, is transforming its customer experience strategy:


  • Learn how Kinective Media integrates disparate data sources to create a unified view of each customer, enabling tailored interactions and services.

  • Explore the role of AWS's scalable infrastructure in processing vast amounts of data in real-time, ensuring timely and relevant customer communications.

  • Understand how advanced analytics and machine learning models predict customer preferences and behaviors, allowing for proactive service offerings.

  • See examples of personalized marketing campaigns and in-flight services that enhance passenger satisfaction and drive revenue.

  • Discover the benefits of secure and compliant data collaboration between United Airlines and its partners, leading to a seamless travel experience.


Watch now to see how United Airlines and AWS are setting new standards for personalized customer experiences.



Related content that may be of interest

Data governance masterclass

Video

Understand the importance of data governance and how AWS enables secure, compliant data management.

Governed analytics with Amazon DataZone

Video

To gain value from your data, it needs to be accessible by people and systems that need it for analytics.

Modernize your analytics approach

eBook

A guide for data leaders on modernizing analytics with AWS to improve scalability, performance, and business impact.

WPP and AWS: Future of advertising with AI

Case study

See how WPP is using AWS generative AI to revolutionize advertising, enhancing creativity and efficiency at scale.

Ready to explore how AWS can help your organization?
We can connect you to the right experts

Gain exclusive access to experts for tailored recommendations on: 

  • Modernizing IT infrastructure

  • Building a data-driven culture

  • Securing AI applications

  • Advancing sustainability initiatives


If you’re ready to make your move, AWS-commissioned experts are ready to answer any questions you might have.

bottom of page